At Kizuna Recruitment, your privacy is important to us. This privacy policy outlines how we collect, use, store, and protect your personal data in compliance with applicable data protection laws.

By using our services, you agree to the practices described in this policy.

1. Who We Are

Kizuna Recruitment (“we,” “us,” “our”) is a permanent recruitment business that connects job seekers with employers. We are committed to safeguarding your personal information and ensuring that your privacy is respected.

2. Information We Collect

We may collect and process the following types of personal data:

• Candidate Information: Name, contact details, CV, employment history, educational background, salary expectations, and references.

• Employer Information: Contact details of hiring managers or company representatives, job descriptions, and hiring preferences.

• Communication Records: Emails, phone calls, and other correspondence related to recruitment processes.

• Website Usage Data: IP addresses, cookies, and usage data when you interact with our website (if applicable).

3. How We Use Your Information

We use your personal data for the following purposes:

• Candidates: To assess suitability for job roles, submit applications to employers, and communicate regarding job opportunities.

• Employers: To understand hiring needs, present suitable candidates, and facilitate communication.

• Legal and Compliance: To comply with applicable laws and regulations.

• Marketing: To send relevant updates, job opportunities, or recruitment-related content (with your consent).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent to process your data (e.g., subscribing to newsletters).

• Legitimate Interest: To perform recruitment services and communicate with you about relevant opportunities.

• Contractual Obligation: When data processing is necessary to fulfill our recruitment services.

5. How We Share Your Information

We may share your personal information with:

• Employers: To present your application for relevant job roles.

• Service Providers: Third parties who provide administrative support, IT services, or data processing on our behalf.

• Legal Authorities: If required by law or to protect our legal rights.

We will never sell your personal data to third parties.

6. Data Retention

We retain personal data for as long as necessary to provide our services or as required by legal obligations.

• Candidate information: Typically retained for 36 months after the last interaction unless you request deletion.

• Employer information: Retained for the duration of the business relationship.

You have the right to request deletion of your personal data at any time.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data (“right to be forgotten”).

• Objection: Object to the processing of your data for specific purposes.

• Data Portability: Request a transfer of your data to another organisation or to you.

To exercise these rights, please contact us using the details below.

8. Security of Your Data

We take appropriate measures to protect your data from unauthorised access, loss, or misuse. This includes using secure systems, encryption, and limited access controls.

9. Cookies and Website Data

Our website may use cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your personal data.

11. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for updates.

12. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Kizuna Recruitment
Email: hello@kizunarecruitment.com
Phone: 01484 444560
Address: Kizuna Recruitment, Empire House, Huddersfield, HD7 5AL

We are committed to resolving any concerns promptly and transparently.

At Kizuna Recruitment, protecting the privacy and security of personal data is a top priority. We are committed to complying with applicable data protection laws, including the UK GDPR, Data Protection Act 2018, and any relevant local regulations. This policy outlines how we collect, use, store, and protect personal data related to our recruitment services.

1. Purpose of this Policy

The purpose of this policy is to ensure that:

• Personal data is handled responsibly and transparently.

• Data subjects (candidates, clients, employees, and suppliers) understand how their personal data is processed.

• Kizuna Recruitment complies with legal obligations and best practices for data protection.

2. Scope of this Policy

This policy applies to all personal data processed by Kizuna Recruitment, including data related to job candidates, employers, and business contacts, whether held in digital or physical formats.

3. Key Definitions

• Personal Data: Any information that relates to an identifiable person (e.g., name, contact details, CV, or employment history).

• Data Subject: The individual whose personal data is being processed (e.g., candidate, client representative).

• Data Controller: Kizuna Recruitment, as the organisation responsible for determining how personal data is processed.

• Processing: Any action taken with personal data (e.g., collection, storage, sharing, or deletion).

4. Principles of Data Protection

We adhere to the following principles when processing personal data:

1. Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and transparently.

2. Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and not processed beyond those purposes.

3. Data Minimisation: We only collect data that is necessary for our services.

4. Accuracy: We ensure that personal data is accurate and kept up to date.

5. Storage Limitation: Personal data is retained only for as long as necessary.

6. Integrity and Confidentiality: Personal data is secured against unauthorised access, loss, or damage.

5. Data Collection and Use

We collect and process personal data for the following purposes:

• Candidates: To assess job suitability, communicate regarding roles, and present applications to clients.

• Clients: To provide recruitment services, understand hiring needs, and communicate regarding job vacancies.

• Marketing (with consent): To share job opportunities, recruitment news, and updates.

6. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When an individual provides explicit consent (e.g., for marketing communications).

• Legitimate Interest: When processing is necessary for the provision of recruitment services (e.g., sharing candidate profiles with clients).

• Contractual Obligation: When data processing is necessary to fulfill contractual obligations (e.g., providing candidate information for an interview).

• Legal Obligation: When required by law (e.g., to comply with HMRC regulations).

7. Data Retention

We retain personal data for the minimum period necessary for the purpose for which it was collected:

• Candidate information: 36 Months after the last meaningful contact unless deletion is requested.

• Client and business partner information: Retained for the duration of the business relationship and as required for legal or regulatory purposes.

• CVs and job applications: Retained until the conclusion of the recruitment process, unless the candidate opts into longer retention.

We regularly review our data retention periods and securely delete personal data when it is no longer needed.

8. Data Security

We implement appropriate technical and organisational measures to safeguard personal data, including:

• Password-protected databases and secure systems.

• Access control to ensure that only authorised personnel can access personal data.

• Encryption of sensitive data where applicable.

• Regular staff training on data protection responsibilities.

9. Data Sharing and Third Parties

We may share personal data with:

• Clients: When submitting candidate applications for job opportunities.

• Service Providers: Trusted third-party providers (e.g., cloud services, IT support) who assist in delivering our services.

• Legal Authorities: If required to comply with legal obligations or protect our legal rights.

We ensure that any third parties processing data on our behalf follow strict confidentiality and data protection standards.

10. International Data Transfers

If personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect the data.

11. Data Breaches

In the event of a data breach, we will:

• Assess the nature and impact of the breach.

• Contain the breach and prevent further unauthorised access.

• Notify affected individuals and the relevant supervisory authority (e.g., ICO) if required.

• Implement corrective measures to prevent future incidents.

12. Data Subject Rights

Data subjects have the following rights regarding their personal data:

• Right of Access: Request a copy of the data we hold about you.

• Right to Rectification: Request corrections to inaccurate or incomplete data.

• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).

• Right to Restriction: Request that we limit the processing of your data.

• Right to Data Portability: Request that we transfer your data to another organisation or directly to you.

• Right to Object: Object to data processing based on legitimate interests or for direct marketing purposes.

• Right to Withdraw Consent: Where consent is the legal basis, you can withdraw it at any time.

To exercise your rights, please contact us using the details below.

13. Contact Information

If you have any questions or concerns about this policy or how we handle your personal data, please contact:

Kizuna Recruitment
Email: hello@kizunarecruitment.com
Phone: 01484 444560
Address: Kizuna Recruitment, Empire House, Huddersfield, HD7 5AL

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

14. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

At Kizuna Recruitment, we are committed to fostering a diverse, inclusive, and respectful environment for all. We believe that equality and diversity are not only the foundation of fair recruitment practices but also essential to unlocking the full potential of individuals and businesses alike.

Our approach to recruitment is guided by the principles of equal opportunity, and we are dedicated to ensuring that everyone is treated fairly, with respect and without discrimination.

Our Commitment

We are committed to:

1. Providing Equal Opportunity: Ensuring that all job seekers, employees, and clients have equal access to opportunities, regardless of personal characteristics.

2. Promoting Diversity: Actively encouraging representation of diverse perspectives, backgrounds, and experiences within the recruitment process.

3. Preventing Discrimination: Ensuring that decisions related to hiring, promotions, and assignments are made solely based on merit, skills, and qualifications.

Non-Discrimination Policy

We do not tolerate discrimination or harassment on any grounds, including but not limited to:

• Age

• Gender or gender identity

• Sexual orientation

• Race, nationality, or ethnic origin

• Religion or belief

• Disability

• Pregnancy or maternity status

• Marital or civil partnership status

• Socioeconomic background

Inclusive Recruitment Practices

To uphold our commitment to equal opportunity, we:

• Ensure that job descriptions and advertisements use inclusive language and are accessible to all.

• Provide training to our team to recognize unconscious bias and foster inclusive hiring decisions.

• Ensure reasonable adjustments are made for candidates with disabilities throughout the recruitment process.

• Partner with clients who align with our values of fairness and inclusivity.

Raising Concerns

If any individual feels that they have been treated unfairly or experienced discrimination during any part of the recruitment process, we encourage them to raise their concerns. We take all reports seriously and will address any concerns in a fair, transparent, and confidential manner.

Continuous Improvement

At Kizuna Recruitment, we are dedicated to continuously improving our policies and practices to reflect best practices in diversity and inclusion. We welcome feedback from candidates, clients, and team members to help us achieve this goal.

By fostering a culture of equality and respect, we aim to help our candidates thrive and support our clients in building high-performing, inclusive teams.

At Kizuna Recruitment, we are committed to ensuring our services, website, and digital platforms are accessible to everyone, including individuals with disabilities. We believe in inclusivity and are dedicated to making sure that all users, regardless of ability, can navigate and engage with our website and recruitment services effectively.

1. Our Commitment to Accessibility

We strive to ensure that:

• Our website is designed and maintained with accessibility in mind.

• Our digital content is perceivable, operable, understandable, and robust for all users.

• Reasonable accommodations are made to assist individuals with disabilities during the recruitment process, such as offering alternative formats, methods of communication, and interview arrangements.

2. Accessibility Features

Our website and services include the following accessibility measures:

• Compatibility with screen readers and assistive technologies.

• Alternative text for images and non-text elements where applicable.

• Clear, consistent navigation and headings for ease of use.

• Keyboard navigation for users who cannot use a mouse.

• Resizable text to improve readability.

• Captions or transcripts for audio and video content where possible.

3. Ongoing Improvements

We are continually working to improve our website and services to enhance accessibility, including regular updates, testing, and monitoring to identify and address any barriers. We also encourage feedback from users to help us identify areas for further improvement.

4. Accessibility Support in the Recruitment Process

We are committed to providing equal access to all aspects of our recruitment services. We offer:

• Adjustments to the application and interview process for candidates with specific accessibility needs.

• Support in accessing documents in alternative formats (e.g., large print, plain text, or digital formats).

• Flexible communication methods, such as video calls, phone calls, or email, depending on individual preferences.

If you require any accommodations or assistance during the recruitment process, please let us know.

5. Reporting Accessibility Issues

We are dedicated to addressing any issues that may arise. If you encounter any accessibility barriers or have difficulty using any part of our website or services, please contact us:

Contact Information:
Kizuna Recruitment
Email: hello@kizunarecruitment.com
Phone: 01484 444560
Address: Kizuna Recruitment, Empire House, Huddersfield, HD7 5AL

When reporting an issue, please provide:

• A description of the problem.

• The page or section where you experienced the issue.

• Your preferred contact method, so we can respond promptly.

We aim to resolve accessibility issues as quickly as possible.

6. Feedback and Suggestions

We welcome your feedback on our accessibility efforts. Your input helps us ensure that our services are as inclusive as possible. If you have any suggestions for improving accessibility, please reach out to us.

7. Legal Compliance

Our commitment to accessibility aligns with the Equality Act 2010 (UK) and applicable international guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

8. Updates to this Accessibility Statement

We may update this statement to reflect changes in our accessibility practices or improvements to our services. We encourage you to review this statement periodically for updates.

We are committed to making Kizuna Recruitment an inclusive space for everyone and ensuring that our recruitment process is barrier-free. Thank you for helping us in this mission.